yes4d FAQ

If you forget your yes4d password, go to the login page and click the "Forgot password?" link. Enter the email address associated with your account. We send a password-reset link to that email within minutes. Click the link, create a new password (at least 8 characters, with uppercase, lowercase, and numbers), and confirm it. Your yes4d account is then accessible with your new password. If you do not receive the reset email, check your spam folder or contact our support team via in-app chat.

No. We prohibit duplicate accounts on yes4d. Each person may operate only one account. We detect multi-accounting through IP tracking, device fingerprinting, and KYC name matching. If we find that you control multiple yes4d accounts, we close all of them immediately and forfeit any balance. This policy protects fair play and prevents abuse of promotions. If you need to close your current account and open a fresh one, contact support first; we may be able to help without triggering our anti-fraud filters.

If your yes4d deposit or withdrawal request fails mid-process, the money typically returns to your original payment method within 1–3 business days. DANA, e-wallet, mobile banking, and local payment reversals are usually fastest; bank transfers (online payment, e-wallet, mobile banking, local payment) may take longer. Check your yes4d transaction history to confirm the status. If the funds do not reappear after 5 business days, or if you see a debit from your account but no credit to yes4d, contact our support team with your transaction ID and bank details. We escalate these cases to our payment partner for investigation.

Withdrawal requests on yes4d are reviewed within 24 hours. After approval, funds are sent to your payment method—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet) typically land within 1–2 business days. During peak seasons (e.g., Idul Fitri or Idul Adha), processing may take slightly longer. You can track your yes4d withdrawal status in your account history. If a withdrawal shows "approved" but funds do not arrive after 3 business days, contact support immediately with your withdrawal ID.

Our yes4d sportsbook covers major football leagues and tournaments: Liga 1 (Indonesia), Piala Indonesia, Piala AFF, Champions League, Premier League, La Liga, Serie A, Bundesliga, and international matches. We also offer markets on MotoGP and badminton tournaments. game information update throughout each match. We list match winner, over/under goals, both-teams-to-score, and player-performance props. Esports markets include Mobile Legends, Free Fire, and PUBG Mobile tournaments. Live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) are available separately from sportsbook. For a current list of live markets, log into your yes4d account or contact support.

Promotion codes on yes4d are entered in your account settings under "Promotions" or "Bonus Codes" (exact location varies by app version). Paste the code, click "Apply," and the reward (if valid) is credited to your account within seconds. Invalid or expired codes trigger an error message. Once applied, most promotion codes generate a one-time credit; you cannot reuse the same code twice on yes4d. Terms and conditions for each promotion appear when you enter the code. If a code does not work, check the expiry date or contact support to confirm eligibility.

Contact our yes4d support team via in-app chat (8 am–10 pm Jakarta time, daily). Open the chat from your account menu, describe your issue, and include relevant details (transaction ID, account username, error message). Our team responds to messages within one hour during business hours. For non-urgent inquiries, responses may take up to 24 hours. In-app chat is our primary support channel. For complex cases, we escalate to our management team, which responds within five business days. Keep chat transcripts for your records.

To request deletion of your yes4d personal data, contact our support team via in-app chat and state "Data deletion request." Include your account username and email address. We will confirm receipt and send you a secure form to sign (required by data-protection law). Once signed and returned, we initiate a 30-day review process. After review, we delete your personal information from our yes4d systems, except data we are legally required to retain (financial records, anti-money-laundering logs). Account closure and data deletion are separate; closing your account does not automatically delete your data. See our privacy policy for complete information.